Compliance Documentation
We work with you to create a comprehensive and practical suite of manuals, policies and procedures to meet the precise needs of your business.
Inadequate and ineffective compliance documentation can expose your business to a great degree of risk. With our support, you will remain up to date with the requirements of your regulator as well as meeting the demands of your business. We can also assist you to evidence ongoing staff awareness of these documents.
Examples of regulatory documentation may include the following:
AML and CTF manual
Compliance with sanctions and money laundering and terrorist financing regulations continues to be a significant challenge for all regulated financial institutions. Businesses must be able to demonstrate that their systems, procedures and internal controls are robust to prevent them from being used for illegal purposes.
Our team can prepare an AML and CTF manual that is tailored to you, setting out in appropriate detail, your procedures and other arrangements for complying with your local regulator’s requirements.
Corporate governance manual
Assisting you to protect your organization, we will work with you to develop a corporate governance manual and, if needed, any related procedures that will represent and inform your compliance culture across the business. A good corporate governance framework begins with understanding exactly where your business is exposed to risk and then builds policies and procedures to mitigate any financial, legal and reputational harm. This may include:
• the roles and responsibilities of your board members
• any committees required to provide independent oversight of the board
• the risk management arrangements you have in place such as management, systems and controls
• transparent reporting and disclosures requirements.
Operating procedures manual
Operating procedures should lay out the practical steps for the conduct of licensed financial institution activities while ensuring adherence to all applicable laws and regulations, as well as your policies, procedures, systems and controls.
The procedures may cover:
• client acceptance and onboarding
• transaction processing, such as order receipt, transmission, amendment, cancellation and confirmation
• complaints handling procedures
• day-to-day procedures for monitoring adherence to relevant policies.
Code of conduct/ethics
A written code of conduct sets out your organization’s mission, vision and values and demonstrates to your regulators and shareholders that your business is managing conduct risk from the top down. The code of conduct should set out your expectations for the legal and ethical behaviour of all of your employees, senior management and Board of Directors.
Our team of consultants can work with you to develop a concise and easy to understand statement of your expectations including:
• the personal conduct of your staff, for example, honesty, truthfulness and integrity
• compliance with laws, regulations and policies
• how you manage communications with your clients, including:
o keeping client information confidential
o providing accurate and truthful reports
o managing conflicts of interest and avoiding market abuse
• inter-personal conduct between your staff including:
o establishing a culture of respect and non-discrimination
Whether you are a start-up that requires a full suite of regulatory compliance documentation, or an established business that requires an audit and review of existing documentation, we can provide you with assurance that your documentation is both up to date and effective. Our dedicated team of professionals have the resources to support you in all aspects of compliance documentation.
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